Pricing Units, Proprietary Limits & Migration Complexity
The operational fine print U.S. SaaS founders and small business owners check before committing.
| Evaluation Dimension | Chatwoot | Lertaro |
|---|---|---|
| Starting Price & Billing Unit How your monthly bill scales | Free / $19/mo Startups Cloud (per agent) Per Team Seat | $0 Open Source (Open Source (MIT)) Per Team Seat |
| Free Tier & Included Quotas Sandbox vs production allowance | Chatwoot is self-hostable (Open Source (MIT)) with managed Startups Cloud (per agent) cloud starting at $19/mo | Lertaro is self-hostable (Open Source (MIT)) at $0 license cost |
| Proprietary Limits & Gotchas Caps, lock-in & overage cliffs | Chatwoot tier notes — 1-Click Full Data Export: Full conversation & contact exports; Built-In AI Automation: Captain AI assistant built in | Lertaro tier notes — Flat-Rate Small Business Pricing: 100% free & open-source; Full API & Webhooks: Full source & API access |
| Migration Complexity Engineering & ops switching effort | Low (< 30 mins) Configure Chatwoot (1-Click Full Data Export, Built-In AI Automation, Full API & Webhooks) and import existing customer chat & support desks records | Low (< 30 mins) Configure Lertaro (Flat-Rate Small Business Pricing, Full API & Webhooks, Self-Hostable / Open Source) and import existing customer chat & support desks records |
| Target Company Stage Best operational fit | Solo Founders & Customer Chat & Support Desks SMBs | Solo Founders & Customer Chat & Support Desks SMBs |
| Data Privacy & Compliance U.S. & enterprise governance | Open Source / Self-HostGDPR / CCPA Ready1-Click Full Data Export | Open Source / Self-HostGDPR / CCPA ReadyFlat-Rate Small Business |
Interactive Team Seat & ROI Simulator
Adjust your team headcount to compare real monthly and annual licensing costs.
Chatwoot: Per Team Seat
Lertaro: Per Team Seat
Estimated Annual Savings with Lertaro: $1,140/yr
Saves ~100% annually at this workload tier based on published USD rates.
Technical Capability Matrix
Side-by-side feature, API, and data-ownership checklist.
| Feature Specification | Chatwoot | Lertaro |
|---|---|---|
| 1-Click Full Data Export data-ownership | Supported Full conversation & contact exports | Not Included |
| Built-In AI Automation ai | Supported Captain AI assistant built in | Not Included |
| Full API & Webhooks developer | Supported Complete Client & Platform APIs | Supported Full source & API access |
| Native Dark Mode ui | Supported Native dark mode | Not Included |
| Self-Hostable / Open Source infrastructure | Supported Full Docker & Linux VM deployment | Supported Open Source (MIT) repository |
| Flat-Rate Small Business Pricing pricing | Not Included | Supported 100% free & open-source |
Official Published USD Pricing Tiers
Verified plan structure for Chatwoot and Lertaro.
Chatwoot Plans USD Verified
Self-Hosted Community / Hacker
monthly
Startups Cloud (per agent)
monthly
Lertaro Plans USD Verified
Free / Open Source
monthly
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Frequently Asked Questions
Key pricing, quota, migration, and security answers for Chatwoot vs Lertaro.
What is the main difference between Chatwoot and Lertaro in 2026?
Chatwoot (Free / $19/mo Startups Cloud (per agent), billed by per team seat) is best suited for: Open-source omnichannel customer support alternative to Intercom & Zendesk By contrast, Lertaro ($0 Open Source (Open Source (MIT)), billed by per team seat) is best for: A modern, high-performance local file search and productivity tool for Windows. A sleek, customizable alternative to Eve
How do Chatwoot and Lertaro compare on free tiers and USD pricing?
Chatwoot: Chatwoot is self-hostable (Open Source (MIT)) with managed Startups Cloud (per agent) cloud starting at $19/mo. Lertaro: Lertaro is self-hostable (Open Source (MIT)) at $0 license cost. Always compare based on your real workload metric (Per Team Seat vs Per Team Seat) rather than headline base tier alone.
What proprietary feature limits or overages should founders watch out for?
On Chatwoot: Chatwoot tier notes — 1-Click Full Data Export: Full conversation & contact exports; Built-In AI Automation: Captain AI assistant built in. On Lertaro: Lertaro tier notes — Flat-Rate Small Business Pricing: 100% free & open-source; Full API & Webhooks: Full source & API access.
How difficult is migrating from Lertaro to Chatwoot, and what compliance is supported?
Estimated migration effort to Chatwoot is Low (< 30 mins) (Configure Chatwoot (1-Click Full Data Export, Built-In AI Automation, Full API & Webhooks) and import existing customer chat & support desks records). Security & data governance signals for Chatwoot include Open Source / Self-Host, GDPR / CCPA Ready, 1-Click Full Data Export, while Lertaro offers Open Source / Self-Host, GDPR / CCPA Ready, Flat-Rate Small Business.
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