Refund & Cancellation Policy

Includes Fast-Track Launch, Featured App of the Week, and Editorial Teardown & Reviews:

• Pre-Fulfillment Full Refund: If you request a cancellation before our editorial team begins reviewing your app or scheduling your featured banner (typically within 12 hours of purchase), you are entitled to a 100% full refund with no cancellation penalty.
• Non-Publication Guarantee: If we fail to review, verify, or activate your featured launch slot within forty-eight (48) hours of receiving your required assets, you may request an immediate 100% refund.
• Post-Publication: Once a featured placement, editorial teardown, or newsletter feature has been publicly distributed, published, or indexed, the digital service has been fully rendered and is non-refundable.

Includes 15-Directory Starter, 50-Directory Blitz, YouTube Creator Outreach, and Full Launch Partner packages:

• 100% Human Submission & Verification Guarantee: Every submission is performed manually with customized copy and tags tailored to your product. We guarantee delivery of an audit spreadsheet documenting every submission link, confirmation screenshot, and live status.
• Delivery Failure Refund: If we fail to initiate your campaign within forty-eight (48) hours of receiving your launch onboarding questionnaire, or fail to deliver your completed directory submission audit report within the agreed turnaround window (3–5 business days), you are entitled to a full 100% refund.
• Partial Performance / Discretionary Rejection: If a specific third-party directory editorial board rejects your listing due to their niche content restrictions, we will promptly substitute it with an equivalent domain authority (DR 50+) platform at no extra charge. If substitutions cannot be provided, a prorated refund for unfulfilled listings will be issued.
• Work-In-Progress Cancellations: Because our distribution specialists expend human hours creating personalized submission copy immediately upon order intake, cancellations requested after manual work has begun are subject to a prorated labor fee or full store credit.

Includes Static Web Starter, WordPress / CMS Launchpad, and Cloud Scale & Directory Blitz packages:

• Initial 14-Day Satisfaction Review: If you are dissatisfied during the initial design mockup or architectural review phase (before custom codebase delivery), you may terminate the engagement for a refund less actual initial architecture design costs.
• Full Cancellation Before Kickoff: If you cancel before initial project kickoff or technical scoping commences, you will receive a 100% refund.
• Codebase Handover: Once final source code repositories, domain DNS transfers, or production CMS databases have been delivered and accepted by the client, engineering fees are non-refundable.